IMPORTANT: This is a template. Review and customize with legal counsel.
1. Introduction
Welcome to Inverted Software ("Company", "we", "us", "our"). We are committed to protecting the privacy of individuals who visit our website [Your Website URL] ("Website") or use our software consulting and outsourcing services ("Services"). This Privacy Policy outlines the types of information we may collect, how we use and protect that information, and your rights regarding your personal data.
Our registered office is at [Your Company's Full Address].
By using our Website or Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect several types of information, including:
- Personal Data: Information that can identify you directly or indirectly. This may include: Name, Email address, Phone number, Company name and job title, Billing and contact information (if engaging Services), Information provided through contact forms, emails, or support requests. [Any other specific personal data collected, e.g., resumes if you have a careers section]
- Usage Data: Information collected automatically when you use the Website. This may include: IP address, Browser type and version, Operating system, Pages visited on our Website and time spent on pages, Referring website addresses, Date and time of access.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons) to track activity on our Website and hold certain information. See Section 8 for more details.
- Client Data: In the course of providing our Services, we may process data provided by our clients, which could contain personal information. Our handling of such data is governed by our agreements with our clients.
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our Website and Services
- To process inquiries and respond to your requests
- To manage client relationships and projects
- To process transactions and send related information, including confirmations and invoices
- To improve our Website and Services (e.g., analytics, user experience)
- To communicate with you about updates, security alerts, and support messages
- To send marketing communications (where permitted by law and with your consent, if required)
- To comply with legal obligations and enforce our terms
- To detect, prevent, and address technical issues or fraud
- [Any other specific uses]
4. How We Share Your Information
We do not sell your Personal Data. We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf (e.g., hosting, analytics, payment processing, CRM). These providers are obligated to protect your data and use it only for the purposes we specify.
- For Legal Reasons: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
- With Your Consent: We may share your information for other purposes with your explicit consent.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality, or if legally obligated to retain it longer.
7. Your Data Protection Rights
Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have certain rights regarding your personal data:
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object to processing.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent (where processing is based on consent).
- The right to lodge a complaint with a data protection authority.
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding to requests.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website. We use cookies for purposes such as:
- Essential Operations: Necessary for the Website to function.
- Performance & Analytics: To understand how visitors use our Website.
- Functionality: To remember your preferences.
- [Advertising/Targeting: If applicable, specify and address consent requirements.]
[Consider adding a link to a separate Cookie Policy for more detail if needed].
9. Children's Privacy
Our Website and Services are not intended for individuals under the age of [Specify age, e.g., 13, 16, or 18 depending on regulations]. We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with Personal Data, please contact us.
10. International Data Transfers
Your information, including Personal Data, may be transferred to � and maintained on � computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. [Add details on transfer mechanisms like Standard Contractual Clauses if applicable, especially for GDPR].
11. Links to Other Websites
Our Website may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [Your Privacy Contact Email, e.g., privacy@invertedsoftware.com]
- By mail: [Your Company's Full Address]
- [By phone: Optional]